Careers

• Our goal is to offer our guests an unforgettable experience from the moment they purchase a ticket to the moment they are on board. We pursue to create a memorable experience for our guests and cultivate memories that will last a lifetime.

• We believe in creating a friendly and family-oriented environment for our employees and guests, we strive to make the workplace fun and exciting. Our company is founded on the idea that having fun while providing a remarkable service is a reason why our guests choose to spend their time at our exclusive attraction.
   
• Thriller Speedboat is a fast-growing boat tour company based in Bayside Marketplace Miami, that offers its employees competitive pay, over time, bonuses, and much more.

 

Tour Guide / Mate

Requirements:

• Strong verbal and written communication skills.
• Must have an outgoing and motivating personality and willing to entertain.
• Must be a team player, with a positive attitude and willingness to follow directions.
• Ability to work extended hours in an outdoor environment exposed to the FL weather conditions (heat, direct sunlight, rain, wave spray, wind, and fog).
• Some boat and tour experience preferred but not required (training provided).
• Willing to adhere to rules and regulations.
• This is a designated drug tested position.
• High School Diploma or (GED).

Responsibilities:

• Comply with safety prevention regulations and operating procedures.
• Responsible for the general appearance of the exterior and interior of the vessel.
• Maintain all decks and outside structures, keeping them safe, clean, and organized.
• Responsible for tying up / untying the vessel at the various loading docks.
• Conduct and narrate daily tours and safety drills (tour script will be provided).
• Perform other duties as required by Captains and Operations Manager. 

 Cashier

Requirements:

• Retail or service experience required
• Ability to handle high volume foot traffic.
• Must have an outgoing and motivating personality.
• Ability to Answer phones in a professional manner providing answers when possible and making reservations or taking messages when needed.
• Excellent communication abilities, Self-starter with ability to work independently.
• Ability to work while standing and walking and in an outdoor atmosphere that could include being exposed to the Florida weather.
• Be computer proficient (Word, Outlook). Experience with POS systems a plus.
• Must be Bilingual (Spanish/English).
• High school diploma or general education degree (GED).
  
  Responsibilities:

• Receive payment by cash, credit cards, or vouchers.
• Answer incoming calls to make reservations, collect payment, and answer questions.
• Issue receipts, refunds, credits, or change due to customers.
• Count opening cash at beginning of shifts to ensure that amounts are correct.
• Greet and check-in customers with existing reservations or walk-ins.
• Perform opening and closing procedures as directed by the supervisor.

  Ticket Sales Associate
  Requirements:
  

• Excellent customer service and/or retail sales skills.
• Experience in sales but not necessary (we provide training).
• Must have an outgoing and motivating personality.
• Ability to Answer phones in a professional manner providing answers when possible and making reservations or taking messages when needed.
• Excellent communication abilities, Self-starter with ability to work independently.
• Ability to approach customers to offer our attraction and services.
• Ability to work while standing and walking and in an outdoor atmosphere that could include being exposed to the Florida weather.
• High school diploma or general education degree (GED).
• Must be Bilingual (Spanish/English).
• Ability to handle high volume foot traffic.
• Experience with POS systems a plus but not necessary (we provide training).

Responsibilities:

• Receive payment by cash, credit cards, or vouchers.
• Keep track of tickets sold with time and guest count.
• Approach customers to offer our attraction and services.
• Answer incoming calls to make reservations, collect a payment, and answer questions.
• Issue receipts, refunds, credits, or change due to customers.
• Count opening cash at beginning of shifts to ensure that amounts are correct.
• Greet and check-in customers with existing reservations or walk-ins.
• Conduct opening and closing procedures as directed by the supervisor.