Thriller Miami Speedboat Adventures is hiring!
We are looking for Tour Guides/Deckhands, Cashiers & Ticket Sales Associates.
Please email us your resume to: [email protected]
About the Company: We are the leading speedboat tour company in South FL, with a very outstanding reputation as we’re known for how well we take care of our employees and customers.
- Our goal is to offer our guests an unforgettable experience from the moment they purchase a ticket to the moment they are on board. We pursue to create a memorable experience for our guests and cultivate memories that will last a lifetime.
- We believe in creating a friendly and family-oriented environment for our employees and guests, we strive to make the work place fun and exciting. Our company is founded on the idea that having fun while providing a remarkable service is a reason why our guests choose to spend their time at our exclusive attraction.
- Thriller Speedboat is a fast-growing boat tour company based in Bayside Marketplace Miami, that offers its employees a competitive pay, over time, bonuses and much more.
Tour Guide
Requirements:
- Strong verbal and written communication skills.
- Must have an outgoing and motivating personality and willing to entertain.
- Must be a team player, with a positive attitude and willing to follow directions.
- Ability to work extended hours in an outdoor environment exposed to the FL weather conditions (heat, direct sun light, rain, wave spray, wind and fog).
- Some boat and tour experience preferred but not required (training provided).
- Willing to adhere to rules and regulations.
- This is a designated drug tested position.
- High School Diploma or (GED).
Responsibilities:
- Comply with safety prevention regulations and operating procedures.
- Responsible for the general appearance of the exterior and interior of the vessel.
- Maintain all decks and outside structures, keeping them safe, clean and organized.
- Responsible for tying up / untying the vessel at the various loading docks.
- Conduct and narrate daily tours and safety drills (tour script will be provided).
- Perform other duties as required by Captains and Operations Manager.
Cashier
Requirements:
- Retail or service experience required
- Ability to handle high volume foot traffic.
- Must have an outgoing and motivating personality.
- Ability to Answer phones in a professional manner providing answers when possible and making reservations or taking messages when needed.
- Excellent communication abilities, Self-starter with ability to work independently.
- Ability to work while standing and walking and in an outdoor atmosphere that could include being exposed to the Florida weather.
- Be computer proficient (Word, Outlook). Experience with POS systems a plus.
- Must be Bilingual (Spanish/English).
- High school diploma or general education degree (GED).
Responsibilities:
- Receive payment by cash, credit cards or vouchers.
- Answer incoming calls to make reservations, collect payment and answer questions.
- Issue receipts, refunds, credits, or change due to customers.
- Count opening cash at beginning of shifts to ensure that amounts are correct.
- Greet and check in customers with existing reservations or walk ins.
- Perform opening and closing procedures as directed by supervisor.
Ticket Sales Associate
Requirements:
- Excellent customer service and/or retail sales skills.
- Experience in sales but not necessary (we provide training).
- Must have an outgoing and motivating personality.
- Ability to Answer phones in a professional manner providing answers when possible and making reservations or taking messages when needed.
- Excellent communication abilities, Self-starter with ability to work independently.
- Ability to approach customers to offer our attraction and services.
- Ability to work while standing and walking and in an outdoor atmosphere that could include being exposed to the Florida weather.
- High school diploma or general education degree (GED).
- Must be Bilingual (Spanish/English).
- Ability to handle high volume foot traffic.
- Experience with POS systems a plus but not necessary (we provide training).
Responsibilities:
- Receive payment by cash, credit cards or vouchers.
- Keep track of tickets sold with time and guest count.
- Approach customers to offer our attraction and services.
- Answer incoming calls to make reservations, collect payment and answer questions.
- Issue receipts, refunds, credits, or change due to customers.
- Count opening cash at beginning of shifts to ensure that amounts are correct.
- Greet and check in customers with existing reservations or walk ins.
- Conduct opening and closing procedures as directed by supervisor.
Captain
Job Type: Full time & Part time
Requirements:
- Strong verbal and written communication skills.
- Must have an outgoing, motivating and energetic personality and willing to entertain.
- Must be a team player, with a positive attitude and willing to follow directions.
- Excellent customer service skills are a must!
- Ability to work extended hours in an outdoor environment exposed to the FL weather conditions (heat, direct sun light, rain, wave spray, wind and fog).
- Willing to adhere to rules and regulations.
- This is a designated drug tested position.
- High School Diploma or (GED).
- Must be able to work weekends and holidays.
Responsibilities:
- Comply with safety prevention regulations and operating procedures.
- MUST have a 100ton Master License, FCC radio operators license and current CPR/First Aid
- Candidate should be mechanically inclined and able to operate and assist in the general repairs and maintenance of our four 50+ boats.
- The individual must be drug free, a self-starter with an outgoing energetic personality.